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Frequently asked questions

How can I buy online?

In a few easy steps, you will be able to buy the item you want, in a simple and safe way.

Steps to make the purchase:

1. Search for the item you want to buy, for which you have several options: Search for Articles by Category; Search for Articles by its Brand and, finally, with the Advanced Search. Another option is clicking the tab 'Items', which will show you all the items in the store.

2. Once you have identified the item you want to purchase, you must select the number of units you want to purchase and click the 'Add to Cart' button: it will automatically be updated in your shopping cart.

3. You can choose between Continue shopping or Checkout. Before you process the purchase, you have to select the Shipping Form you want and press the Recalculate button to update your purchase.

4. Select the Payment method and Recalculate.

5. Log in to the system with your username and password.

6. Check your data, if the data is correct click Next. Otherwise, make the appropriate changes and click Next.

7. Confirm the order, check the data displayed on the screen and, if everything is correct, click Confirm order.

8. Your purchase has been successful, you can print a copy of your order in Pdf format. Shortly, you will receive an e-mail with the details of your order.

Can I choose the shipping method?

Yes, you can choose from the different forms of shipping that we have.

Is VAT included in the price?

YES, all the prices that appear in the website, have included VAT.

¿Pueden envolver el paquete para regalo?

Sí, lo haremos encantados, siempre que nos lo indique, en observaciones, al hacer su pedido.
You can activate instant notifications to receive snotice about your order.The instant notifications of the store are activated, you can deactivate them if you want to stop receiving notices.Notifications are blocked, you must enable them in your web browser if you want to receive notifications
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